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  1. Agents, Servers are now back online. I want to take this time to thank you all for your patience and understanding. I hope the new machines will serve us all well. Compensation is being arranged for Friday this week. Thank you~
  2. Agents, It appears the server is experiencing more of the same issue so to save any form of corruption to our databases we have had to turn our services off for the time being. Once I have received the new machines I will move towards restoring our services asap. Any compensation will be delivered Friday but I do hope to restore our services before then. Thank you for your patience and understanding~
  3. Agents, I want to apologize to everyone for the service interuptions everyone has experienced the last 2 weeks. We had confidence in our providers that the problems would be resolved but it appears there are more underlying issues with the machine. Rest assured we have ordered new machines that will stop the interuptions and allow us to provide a service we are proud of here at CODE: Closers. We intend to deploy the new machines on Friday maintenance. Servers will be coming back online shortly and you may experience more downtime before Friday. We will be arranging some form of
  4. Agents, We will be pushing maintenance to Tuesday 2nd February instead of Monday 1st February. Gacha rotation will also be included on Tuesday. Have a good day~
  5. Agents, Server is now back online. Thank you for your patience~
  6. Agents, We've been informed that our datacenter is currently experiencing some disruptions in their services. We hope to bring the servers back online as soon as possible. Thank you for your patience~
  7. Agents, The XIGNCODE issue players have been experiencing should now be fixed. Please run our launcher to gain the update. Note: If you experience further XIGNCODE issues, please delete the "XIGNCODE" folder from within our client. Then run the Diagnose option on our launcher to fix the client. Have a great new year~
  8. Agents, Servers can now be accessed. We have applied a fix to the service being disrupted. Have a nice day~
  9. Agents, Servers have been taken offline so we can perform maintenance to one of our services that is currently experiencing issues. I do not have an ETA as to when the servers will be back online. This maintenance is not in relation to the patch being released later today. Sorry for the trouble~
  10. Agents, CDN has been partially restored. You can download and access the game as normal but with slower transfer rates until all our nodes have been fully restored. Expect the CDN performance to improve as the day goes on. Thank you for your patience~
  11. Agents, We've been working hard on restoring the CDN's. The issue has wiped our directories, so we must re-upload and re-sync. Unfortunately it will take several more hours before we're finally back in Sync with our machines. Please check back in a few hours in case of any changes. We're very sorry again~
  12. Agents, For those who are experiencing download issues, the hamsters within the servers have been fed and watered. I would recommend everyone to diagnose if you experience any client related issues to be sure you have every file necessary. Please accept our apology to you all for the shaky launch. Have a good weekend~
  13. Agent, We have a fix being applied as we speak. We hope to have download servers up and running very soon again.
  14. Agent, We're running a few tests right now and hope to have an update in regards to the download servers soon. Please reinstall the client once I have made an announcement and try again. Thank you~
  15. Agent, We're experiencing heavy loads of traffic on our download servers at the moment. We can only ask you remain patient during this time until it is resolved. For now, please keep attempting to load the launcher as it will connect to a healthy node eventually and will begin updating your client. Thank you~
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