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Gitae

Dev
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About Gitae

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    Trainee

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  1. Gitae

    Short Maintenance

    Agents, We're applying a small patch to the server to address the PVP Queue related to Bai. We apologize the change did not carry over from our development environment. The change should now work and if not we will address it as soon as possible. Thank you for your time and please remember to patch your clients. Servers will be back online shortly.
  2. Gitae

    Debug????!!!

    Hey there, This file is not associated with your issue. I'd recommend running the Launcher and hit that Diagnose button to verify your client data. Hope this helps!
  3. Gitae

    'Failed to connect to the server'

    Hey there, Next time you crash would you please archive your log folder (using 7zip) and upload it to a trusted file sharing platform for me (Dropbox, Mega)? Unfortunately I have never experienced this problem and I play a lot so it's not something I can fix without enough information.
  4. That's good news, glad you're able to log back in. The bug was related to a disabled item from an old event.
  5. Gitae

    Wolfgang Bug

    Hey there, A global fix has been applied to all characters, please try login with your character again and report back to us with the result as soon as you can. Have a nice day!
  6. Hey there, A global fix has been applied to all characters, please try login with your character again and report back to us with the result as soon as you can. Have a nice day!
  7. Gitae

    2 days character deletion time

    Hey there, We have applied a fix to resolve this issue, if you cancel your delete request and then apply again it should instantly delete for you! Have a great day!
  8. Gitae

    Luna Bug

    Hey there, A global fix has been applied to all characters, please try login with your Luna character again and report back to us with the result as soon as you can. Have a nice day!
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