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baizuki

my game is screen Black

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good night i wanted to report a problem. My game is not working properly because I open the game I connect to my account I select the character it loads but when it arrives on the map screen the game is on black screen does not work could you help me?

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1) Check your network status first. There could be a problem with the network.

2) Update your directX to the latest version.

3) Check if there is more than 20GB of free space on your disk.

4) If the problem persists, Plz let me know the specifications of your desktop.

 

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On 6/26/2020 at 10:03 PM, Freir said:

oi
você tentou atualizar seu directX para a versão mais recente?

I also thought it was that but I checked it too and no and that

 

On 6/26/2020 at 10:38 PM, liovelev518 said:

1) Verifique o status da sua rede primeiro. Pode haver um problema com a rede.

2) Atualize seu directX para a versão mais recente.

3) Verifique se há mais de 20 GB de espaço livre no seu disco.

4) Se o problema persistir, por favor, informe-me das especificações da sua área de trabalho.

 

I've done the processes said there and the same situation

 

 specifications??

On 6/26/2020 at 10:38 PM, liovelev518 said:

1) Check your network status first. There could be a problem with the network.

2) Update your directX to the latest version.

3) Check if there is more than 20GB of free space on your disk.

4) If the problem persists, Plz let me know the specifications of your desktop.

 

 

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